Information

Coronavirus (COVID-19) Useful information

In collaboration with its parliamentary partners,​ the Service continues to closely monitor the rapidly evolving COVID-19 situation. We are committed to the health, safety and well-being of our employees while remaining dedicated to providing services to parliamentarians, recognizing that we need to be flexible in how we deliver these services. We know there’s a lot going on, but we’re committed to keeping you informed and giving you the support you need. The Service will continue to follow government recommendations and continue to act responsibly to slow the spread of the virus.

This page will be updated as new information becomes available.

daily business

Although activity levels have dropped, the Service’s primary concern remains the physical security of the Parliamentary Precinct. The Service continues to secure Parliamentary Precinct buildings, all of which remain open until further notice. For emergency support, the Service can be reached at 992-7000. Please note that staff will be asked to sign in when entering buildings, as per normal practice during silent hours.

In support of direction from public health authorities, we are trying to minimize the number of employees coming to work. Telework or other arrangements should be discussed with your manager/supervisor.

Health & Safety

Now and always, stay home if you are sick. If you are exhibiting symptoms consistent with those of COVID-19, regardless of whether you have traveled or not, you are asked to stay home and contact your health practitioner and local health agency. In this case, regular sick leave considerations apply. Please be sure to keep your manager/supervisor informed of your situation.

Employees are to follow the advice and guidance being provided by PHAC. Physical distancing and proper hand hygiene continue to be the best methods to stop the spreading of germs. Employees are encouraged to wash their hands as often as possible, for 20 seconds, to reduce their risk of infection. Now and always, stay home if you are sick. If an employee is perceived to have symptoms consistent with those of COVID-19, he or she will be asked to go home and contact their healthcare professional, and their provincial health authority.

Best practices for cleaning and disinfecting workstations

Rest assured knowing that the cleaning products and disinfectants supplied by the Service are of hospital grade. We cannot emphasize this enough: to the Service continues to only turn to the best available products that are guaranteed to be effective. Please keep in mind that if these products meet the requirements of hospitals which operate in environments where risks of contagion are greater, we feel their use in our workplace is a testimony of the precautions we are taking to ensure the health and safety of our workforce.

In addition to routine cleaning, surfaces that are frequently touched by hands should be cleaned and disinfected by staff at least twice per day (beginning/and end of each shift) and of course, when visibly dirty. Please follow these cleaning procedures and recommendations:

Cleaning procedures
  • Apply disinfectant spray by using the trigger sprayer; then, wipe the surface with the Microfiber cloth. (Caution: like most disinfectant, the product may cause eye irritation. AVOID contact with eyes)
  • For deeper disinfection, spray the surface and leave it wet (let the product sit) for 10 minutes, and then remove any excess liquid.
  • After using the spray bottle and the microfiber cloth, wash hands with soap and water, or use alcohol-based hand sanitizer.
  • Most stations have been outfitted with a bin for dispensing of dirty microfiber cloths. Once you have used a cloth to clean your work surface area, place the used cloth in the “dirty” bin. Cloths in the “dirty” bins will be picked up and replaced with clean ones daily.
Cleaning products provided by the Service
  • The Service has turned to a product called Pinosan disinfectant cleaner – Dustbane Production.
  • This product is purchased in a concentrated form and is then diluted in potable water according to the manufacturer’s heavy-duty cleaning dilution rates.
  • The Safety Data Sheet (SDS) of the solution is available at QM.
  • Pinosan is a disinfectant product with a Drug Identification Number (DIN), as per Health Canada’s requirements.
  • Pinosan is CSA approved and is ECOLOGO certified.

5 healthy hygiene tips – Canadian Centre for Occupational Health and Safety

COVID-19 self-assessment

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment tool, created by the province of Ontario, to help determine how to seek further care.

Travel

  • Upon returning to Canada, whether you have symptoms or not, regardless of your destination outside of the country, the Service asks that you comply with the guidance from the health authorities and you self-isolate for a period of 14 days, beginning on the date of your re-entry to Canada. The Service will ensure that employees in this situation will not see their pay nor their leave credits impacted. Any employees in this situation are asked to keep in contact with their managers/supervisors.
  • If you have returned from travels outside of the country over the past two weeks, and are not exhibiting symptoms, you are required by the Government to self-isolate for a period of 14 days from the date at which you re-entered the country. You are asked to make appropriate arrangements with your manager or supervisor. If you can work during this period of self-isolation, you are asked to do so in consultation with your manager/supervisor. The Service will ensure that employees in this situation will not see their pay nor leave credits impacted.
  • The Prime Minister has advised Canadians to avoid international travel.  In light of this, employees are asked to take into consideration how staying home at this time is a matter of public health.  Those who go against this advice and choose to leave for international travel (from March 13th onward) in spite of these recommendations, may be treated differently, on a case by case basis.
  • If you have not traveled internationally but you share a home with someone who has, you are asked to self-isolate for a period of 14 days from the date at which the individual re-entered the country. Please make appropriate arrangements with your manager/supervisor. If you can work during this period of self-isolation, you are asked to do so in consultation with your manager/supervisor. Employees in this situation will not see their pay nor leave credits impacted.

Self-isolation

Self-isolate when you have been diagnosed with COVID-19 or when local public health authorities have identified you as a close contact of someone diagnosed with COVID 19. Self-isolation means limiting contact with others.

  • Do not leave home unless absolutely necessary, such as to seek medical care.
  • Do not go to school, work or other public areas and do not use public transportation (e.g., buses, taxis).
  • Arrange to have groceries and supplies dropped off at your door to minimize contact.
  • If possible, stay in a separate room and use a separate bathroom from others in your home.
  • If you have to be in contact with others, keep at least 2 meters between yourself and the other person. Keep interactions brief and wear a mask.
  • Avoid contact with older adults and with individuals with chronic conditions or compromised immune systems. 
  • Avoid contact with pets if you live with other people who may also touch the pet.

Mental Health support

The Service recognizes the importance of supporting the mental health of its employees  navigating this rapidly changing environment. Employees are encouraged to seek the help they need by contacting the Employee and Family Assistance Program (Homewood Health): Counsellors are available 24 hours a day, 365 days a year, and the service is confidential. Their phone number is 1-800-663-1142.

How to maintain social connection for mental health… from a distance? Check out these mental health tips for working from home.

Telework

In support of guidelines from public health authorities, we are trying to minimize the number of employees coming to work. Telework or other arrangements should be discussed with your manager/supervisor. Working at the office because of personal preference is no longer an option. We can make arrangements to have your equipment sent to you at home if you are self-isolating. This will be dependent on the availability of mobile equipment.

Employees who cannot perform their duties from home or do not have access to the network may consider pursuing some online training or working on an appropriate special project (policy review, performance evaluations, work procedures, process review, etc.). They may consult with their manager/supervisor for further ideas on how to manage these unique situations.

By staying home when you can and by keeping yourselves well and informed, you are also helping to keep the parliamentary precinct safe. Find the time to focus on your health and wellness – whether that’s getting out for some fresh air, using technology to stay in touch with your families and loved ones, or keeping a schedule to avoid burnout. Learn about the services you can turn to if you need help.

Leave options

 
If you are not able to report to work as a result of the COVID-19 situation, the table below shows the leave types that are in place. Please note that there are different leave codes for those who are paid by the House Administration (the majority of our employees) and the Senate Administration (former Senate Protective Service employees). The Senate Administration has created a specific leave code for the Pandemic.

Employees must discuss these leave options with their manager/supervisor, as other leave with pay will be granted on a case-by-case basis. Generally, the expectation is that for normal leave reasons, normal leave allocations must be exhausted (sick leave and family related leave not related to COVID-19) prior to using any special or other leave codes.

Employees also have the responsibility to ensure ongoing communications with their manager/supervisor throughout the time they are away from the workplace.

Situation Type of leave
You are sick Sick leave – uncertified (210) or after consultation with your supervisor, Other leave with pay (699 or Pandemic), if your sick leave has been exhausted.
You are taking care of a sick family member Family leave (420) or after consultation with your supervisor, Other leave with pay (699 or Pandemic), if your family leave has been exhausted.
You are taking care of children due to school or daycare closures If you cannot work from home (even in limited capacity), Other leave with pay (699 or Pandemic)
You are self-isolating for any reason, but can work from home Work from home, no leave applies
You are self-isolating further to advice from a public health official or further to a consultation with your manager/supervisor, and cannot work from home Other leave with pay (699 or Pandemic)

Parking

We are committed to helping our employees reduce their exposure to public spaces. In this context of decreased parliamentary activity, and considering the limited number of employees working per day, all employees who must report to work but who do not have a designated PPS parking pass are strongly encouraged to contact their managers/supervisors for information on how to access parking.

Gymnasiums

As part of proactive measures against the ongoing COVID-19 outbreak, both the Senate and the House of Commons gym facilities will be closed until further notice.

Government of Canada Public Health Agency

Ontario Public Health

Ottawa Public Health

Centre intégré de santé et de services sociaux (CISSS) de l’Outaouais

Updates

The most up-to-date information on COVID-19 is available from PHAC’s website, which includes frequently asked questions (FAQ). You can also contact the Government of Canada’s COVID-19 information line at 1-833-784-4397.

Your supervisor/manager will continue to be your first point of contact for questions or concerns about COVID-19 in the workplace.

Report an emergency or suspicious behaviour to 613-992-7000 or 911